What is mediation?

Mediation is best understood as a dispute resolution method that involves a neutral third party facilitating communication between the disputing parties to help them reach a mutually agreeable solution. Unlike a judge or arbitrator, the mediator does not impose decisions or outcomes; instead, they guide the parties through negotiation, helping them to articulate their needs and interests. This process is typically less formal and more collaborative than court-based proceedings, allowing for more control by the parties involved over the outcome.

Mediation emphasizes voluntary agreement, and often, the solutions can be creative and tailored to fit the specific needs of the parties, which can lead to more positive long-term relationships. This is in contrast to more formal processes that result in legally binding decisions, such as arbitration or court judgments, where an authority dictates the outcome.

In summary, mediation's key characteristic is the involvement of a neutral party to facilitate resolution, making it distinct from other options that imply more formal structures or binding resolutions.